Privacy Policy

Privacy Policy for James Falconer Undertaker

Introduction James Falconer Undertaker is deeply committed to protecting and respecting your privacy. This policy outlines our practices for handling your personal data in strict compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018 in Ireland. This policy applies to all information collected through our website and during our service interactions.

Data Controller For the purposes of GDPR, the data controller is Maeve Phelan. Our full contact details are:

Name: James Falconer Undertaker

Email: info@falconersundertakers.com

Postal Address: Riverstown, Tramore, Co Waterford, Ireland, X91 TW21

Information We Collect

Direct Interactions: You may provide personal data when filling in forms, contacting us via post, phone, email, or otherwise. This includes information provided when you:

Request our services

Subscribe to our publications

Request marketing materials

Provide feedback

Automated Technologies: We automatically collect data regarding your visits to our site such as traffic data, location data, weblogs, and other communication data. Additionally, when you access our website, we collect technical data such as your IP address, browser type, access time, and referring URL. This information helps us improve our website and the services we offer.

Use of Your Information We use your personal information for the following purposes:

Providing Services: Processing and managing your requests for our services.

Customer Management: Managing our ongoing relationship, which includes notifying you of changes to our service or privacy policy.

Marketing and Communications: Using your information to assess what services may interest you and sending you marketing communications, provided you have not opted out.

Enhancing User Experience: Ensuring that content from our site is presented in the most effective manner for you and your computer.

Marketing Preferences You can adjust your marketing preferences at any time by logging into our website and changing your settings or by following the opt-out links in any marketing communication you receive.

Disclosure of Your Information We may share your personal data with third-party service providers and other entities within our group as necessary. All third parties are strictly required to maintain the confidentiality and security of your data and to treat it in accordance with the law. They are only permitted to process your personal data according to our instructions.

Data Security We employ industry-standard security measures to protect your data from loss, misuse, or alteration. However, no internet transmission is completely secure. We strive to use the best means possible to protect your personal data but cannot guarantee absolute security.

Data Retention We retain your personal data only as long as necessary to fulfill the purposes it was collected for, including any legal, accounting, or reporting requirements.

Your Legal Rights You have several rights under data protection laws, including:

The right to access your personal data

The right to correct your data

The right to erase your data

The right to object to or restrict processing of your data

The right to data portability

Changes to Our Privacy Policy This Privacy Policy may be amended periodically. Any changes will be posted on our website and, when applicable, notified to you by email. We encourage you to review this page frequently to stay informed of the latest updates.

Third-Party Sites Our website may contain links to third-party sites. While we strive to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or privacy practices of other sites.

Governing Law and Jurisdiction This privacy policy and any issues regarding our website are governed by Irish law and subject to the jurisdiction of the Irish courts.

Contact Us If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Contact: Erich Falconer

Email: info@falconersundertakers.com

This policy is effective from 04/09/2024. Please review it regularly to keep informed of updates. Your continued use of our website and services indicates your acceptance of any changes to this policy.

Thank you for submitting the Funeral Wishes Form

This crucial tool helps ensure that your final arrangements reflect your personal choices, providing peace of mind and easing the emotional burden for your loved ones.

  • What Happens Next? Your dedicated funeral director will review your wishes and contact you to discuss the details further. We can arrange a meeting at your home or another location that suits you best, ensuring every aspect of your funeral is handled with care and respect.
  • Confirmation Summary: A summary of your funeral wishes form has been emailed to you for your records. Please review it and keep it safe, as it, along with copies sent to your next of kin, will guide us in preparing your personalised farewell.
  • Contact Us: For immediate assistance or any further queries, please call Erich Falconer at +353 868 475296. We are here to support you and ensure that everything is prepared according to your wishes.

Thank you for making our arranging a little easier

  • What Happens Next?
    Your dedicated funeral director will contact you to discuss your requirements in detail. They will review your choices and support you further in every way. We can attend your home or complete the arrangements in any way that suits you best.
  • Confirmation Summary:
    An email with a summary of your submission has been sent to you for your records. We will review your information and take care of everything else for you.
  • Contact Us:
    For immediate assistance, please call Erich Falconer at +353868475296