When you’re faced with arranging a funeral, choosing the right funeral director is one of the most important decisions you’ll make. It’s vital to ask the right questions to ensure your loved one receives a fitting tribute and that the services provided meet your family’s needs.
Below, we’ve outlined the key questions to ask a funeral director, along with why these questions matter. We’ve also shared additional considerations to help you navigate this process with confidence.
Essential Questions to Ask a Funeral Director
1. What is and isn’t included in your costs?
Transparency is key. Ask for a clear breakdown of costs, including what services are covered and any additional fees for items such as flowers, newspaper notices, or grave opening. Ensure you understand any third-party disbursements that may not be included.
2. What services do you provide?
A high-quality funeral director will offer comprehensive services, including transportation, care for the deceased, and assistance with paperwork. Ask for a full list of services to ensure they meet your expectations.
3. Can we choose between burial and cremation?
Understanding your options is essential. Ask about burial, cremation, and eco-friendly alternatives such as water cremation. Discuss any legal or logistical considerations for each option.
4. Would you come to our home to discuss the arrangements?
Some families find it comforting to discuss arrangements in the privacy of their own home. Ask if this is an option.
5. Where will the deceased be kept until the day of the funeral?
Ensure the funeral director’s facilities meet high standards of care and professionalism. Climate-controlled facilities are essential to ensure dignity and respect for your loved one.
6. Can the funeral be personalised?
From music to readings and venues, ask about options to personalise the ceremony. A good funeral director will accommodate your wishes to create a unique and meaningful service.
7. Is there a range of coffins, caskets, and urns to choose from?
Having choices allows you to select an option that reflects your loved one’s personality and your family’s preferences.
8. Can I visit my loved one before the funeral?
Some families find comfort in spending time with their loved one before the service. Ask if this is possible and if there are dedicated viewing facilities available.
9. What happens if I move house?
For prepaid funeral plans, it’s important to know if arrangements can be transferred or adapted if you relocate.
10. Do you liaise with third parties and take care of the paperwork?
Handling legal documents and coordinating with external parties, such as clergy or crematoriums, can be stressful. Ensure your funeral director manages these details on your behalf.
11. Can we choose the day and time of the funeral?
Flexibility can be important, especially if family members need to travel. Ask about available options for scheduling the service.
12. What funeral transport do you provide?
From traditional hearses to alternative options, inquire about the transport available for the deceased and family members.
13. What type of funeral ceremony could we have, and where?
Ask about venues, including churches, funeral parlours, or outdoor locations. Discuss options for religious, humanist, or non-religious ceremonies.
14. Do you offer 24/7 advice and support?
Grief doesn’t follow office hours. Ensure your funeral director is available to provide guidance and assistance whenever you need it.
Other Considerations When Choosing a Funeral Director
Caring for Your Loved One
Your funeral director should prioritise respect and dignity when caring for your loved one. This includes high-quality preparation and transportation to the funeral venue.
Communication
A professional funeral director will listen to your needs and provide expert guidance. They should ensure all arrangements are recorded accurately and updated as needed.
Charitable Donations
If you wish to collect donations in your loved one’s memory, your funeral director should handle this seamlessly, ensuring funds are sent to your chosen charity.
Dealing with Ashes
For cremation, your funeral director should offer guidance on handling ashes, from storage options to legal requirements for scattering or interment.
Coordinating the Day
Your funeral director should:
- Meet with you before the funeral to confirm arrangements.
- Be present on the day to manage the service and supervise logistics.
- Ensure pallbearers are available. (people who help carry the coffin at a funeral)
- Liaise with officiants and prepare venues.
- Collect and organise mementos, such as floral tributes and donations, for you to keep.
Campaigning for Transparency
We believe it’s time for the funeral industry in Ireland to make pricing and services clearer. Families deserve straightforward information without needing to make inquiries or attend meetings.
At Falconer’s Undertakers, we’re committed to clear pricing. Our detailed pricing page ensures you understand your options upfront, empowering you to make confident, informed decisions. Visit our pricing page for clear and transparent details.
Why Families Choose Falconer’s Undertakers
- Compassionate Care: We treat your loved one as if they were a member of our own family.
- Transparency: We believe every family has the right to clear, upfront pricing.
- Personalisation: From unique ceremonies to bespoke keepsakes, we help you create a meaningful tribute.
- Expertise: With decades of experience, we provide seamless service and peace of mind.
If you’re ready to start the conversation or need support, contact us today or visit our pricing page. Let us guide you through this journey with care, dignity, and clarity.
Because saying goodbye shouldn’t feel impossible.
